Terms of Service

Last updated: 1 April 2026

1. Definitions

In these Terms of Service (“Terms”), the following definitions apply:

• “Service” means the Licet construction compliance SaaS platform, available at licet.co.uk and any associated mobile applications.
• “User” means any individual who creates an account or accesses the Service on behalf of an Organisation.
• “Organisation” means the company, partnership, sole trader, or other legal entity that subscribes to the Service.
• “Subscription” means a paid plan granting access to the Service for a defined billing period.
• “Compliance Records” means any data, documents, certificates, inspection reports, signatures, or other content uploaded to or generated within the Service for the purpose of construction compliance management.
• “We” / “Us” / “Licet” means Licet (pending Ltd formation), founded by Josh O’Keeffe, Wirral, Merseyside. Registered address to be confirmed.

2. Account Registration & Multi-Factor Authentication

2.1. To use the Service, you must create an account with a valid email address and set a secure password meeting our minimum requirements.

2.2. All accounts must enable multi-factor authentication (MFA). This is a mandatory security requirement and cannot be opted out of. We support authenticator apps and SMS-based verification.

2.3. You are responsible for maintaining the confidentiality of your account credentials. You must not share your login details with any other person. Each User must have their own individual account.

2.4. You must notify us immediately at support@licet.co.uk if you become aware of any unauthorised use of your account.

3. Subscription & Billing

3.1. The Service is offered on a subscription basis. Current pricing is available at licet.co.uk/pricing.

3.2. All payments are processed securely by Stripe. We do not store your payment card details on our servers.

3.3. Subscriptions auto-renew at the end of each billing period (monthly or annual, depending on your chosen plan) unless cancelled before the renewal date.

3.4. You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period. No partial refunds are provided for unused time within a billing period.

3.5. We reserve the right to change pricing with 30 days’ prior written notice. Price changes will apply from the start of your next billing period.

4. Acceptable Use

4.1. The Service is designed exclusively for construction compliance management purposes. You agree to use the Service only for lawful purposes related to managing construction site compliance, safety records, competency tracking, and related activities.

4.2. For full details of permitted and prohibited uses, please refer to our Acceptable Use Policy.

5. Data Ownership

5.1. Your data belongs to you. All Compliance Records, documents, certificates, and other content you upload to or create within the Service remain your property (or the property of your Organisation).

5.2. By using the Service, you grant us a limited licence to host, process, store, and display your data solely for the purpose of providing the Service to you. We will not use your data for any other purpose.

5.3. We will never sell, rent, or provide your data to third parties for their own commercial purposes. Data sharing with sub-processors is limited to what is necessary to operate the Service, as detailed in our Privacy Policy and Data Processing Agreement.

6. Immutability of Compliance Records

6.1. This is a feature, not a limitation. To maintain the integrity and legal admissibility of compliance records, the Service enforces immutability on all Compliance Records once they have been submitted.

6.2. Compliance Records cannot be altered, backdated, or deleted after submission. This includes inspection reports, competency sign-offs, digital signatures, and audit trail entries.

6.3. Where a correction is needed, a new record must be created with a reference to the original. The original record will remain visible in the audit trail with a “superseded” status.

6.4. All Compliance Records are protected by a cryptographic hash chain to ensure tamper-evidence. Any attempt to modify historical records will be detected and flagged.

6.5. This immutability is necessary to comply with UK construction regulations, including the Construction (Design and Management) Regulations 2015 (CDM 2015) and the Lifting Operations and Lifting Equipment Regulations 1998 (LOLER 1998).

7. Limitation of Liability

7.1. The Service is provided “as is” and “as available”. Whilst we endeavour to maintain high availability and data integrity, we do not warrant that the Service will be uninterrupted or error-free.

7.2. To the fullest extent permitted by law, our total aggregate liability to you for any claims arising out of or in connection with these Terms or the Service shall not exceed the total fees paid by you in the 12 months preceding the claim.

7.3. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business, or goodwill.

7.4. Nothing in these Terms excludes or limits our liability for (a) death or personal injury caused by our negligence, (b) fraud or fraudulent misrepresentation, or (c) any matter for which it would be unlawful to exclude or limit liability.

7.5. The Service is a tool to assist with compliance management. It does not replace professional judgement. You remain solely responsible for ensuring your construction activities comply with all applicable laws and regulations.

8. Termination

8.1. You may terminate your account at any time by cancelling your subscription through your account settings or by contacting us at support@licet.co.uk.

8.2. Upon cancellation, you will retain access to the Service until the end of your current billing period.

8.3. After termination, your data will be available for export for a period of 30 days. During this period you may download all of your Compliance Records and associated data in standard formats (CSV, PDF).

8.4. After the 30-day export period, your account data will be permanently deleted from our systems, except where retention is required by law (see our Privacy Policy for retention periods).

8.5. We reserve the right to suspend or terminate your account immediately if you breach these Terms, our Acceptable Use Policy, or any applicable law. In such cases, we are not obligated to provide a refund.

9. Changes to These Terms

9.1. We may update these Terms from time to time. We will notify you of material changes by email and/or by posting a prominent notice within the Service at least 30 days before the changes take effect.

9.2. Your continued use of the Service after the effective date of any changes constitutes acceptance of the updated Terms.

10. Governing Law & Jurisdiction

10.1. These Terms are governed by and construed in accordance with the laws of England and Wales.

10.2. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact Us

If you have any questions about these Terms, please contact us:

• Email: legal@licet.co.uk
• Post: Licet (pending Ltd formation), Wirral, Merseyside. Registered address to be confirmed.